Curriculum Vitae

119 Main Street

Suite 323 

ChicoCA  95928

(530) 898-0815

axon@AxonoMetrix.com


Alan Chamberlain


Objectives

 

Apply the experience and insight earned from over two decades of guiding emerging technology ventures and accelerating the growth of entrepreneurial companies through strategic planning, business development, and project management.

Qualifications

 

·     Exceptional sales process management knowledge

·     Experienced team leadership talent

·     Extensive operational program management experience

·     Effective communications (verbal, writing, and editing) skills

·     Powerful training and career development capability

·     Persuasive presentation and closing technique

·     Comprehensive research and analysis skills

·     Expert command of office automation applications

 

 Experience

1998–Present                 AxonoMetrix Partners                     Chico, CA

Principal

Diversified business management consulting practice.  Strategic analysis and planning, business development, project management activities for various client firms. 

 

2013–2014                 Milestone Technologies, Inc.                     Chico, CA

Contact Center Supervisor

Manage team of customer service agents.

 

2001- 2010                     Golden Capital Network                  Chico, CA

Vice President, Business Development

Senior executive P&L responsibility for leading statewide economic development and venture capital conference program..

  • Strategic planning and execution of award-winning conference program.
  • Established GCN brand as leading venture conference program.
  • Created and sustained high-impact media sponsor relationships.
2004 - 2009    Downtown Chico Business Association           Chico, CA

President, Board of Directors

Volunteer Board member (six years), holding seats at Secretary, VP (two terms) and President (two terms).

  • Authored “A Walkable Downtown”, a comprehensive strategy for parking resources management emphasizing pedestrian comfort, safety, and convenience.
  • Brokered partnership between the DCBA and historically antagonistic organizations, including the Saturday Farmer’s Market and the Friends of the Downtown.
  • Oversaw transition to a fully-qualified Main Street Association

1988–1999                    Nortel Networks, Inc.                  Santa Clara, CA

Senior Strategic Systems Analyst

Selling Chain Group, 1996-1999

Defined and implemented new media go-to-market strategies for leading telecommunications equipment supplier.

  • Defined strategy, managed integration, and launched eCommerce program.
  • Managed integration and operations of Customer Relationship Management systems.
  • Managed integration and operations of Field Sales Force automation systems.

Manager, Automated Operations

Worldwide Sales, Customer Development Group (Bay Networks) 1994-1996

Led a team of technologists assembled from internal, vendor and third-party consultant resources to develop and integrate a custom call center automation application.  Directed operational support team post-implementation, including continuing analysis, bug fixes, and enhancement requests.

  • Designed, specified, directed implementation and managed production operation of Scopus/Aspect-based CTI system for pre-sales call center.
  • Developed and executed major-account “road-show” events to enroll strategic partners.
  • Designed and managed demand forecasting program integrating new project business data with field force projections to accurately inform resource planning processes.

Senior Staff Analyst

Worldwide Sales Operations (SynOptics Communications) 1993-1994

Analyzed competition, distribution channels, vertical and geographic markets, and developed targeted programs to increase field sales effectiveness.

  • Developed and executied strategy for “VIP Briefings” at trade shows and other events.
  • Developed “Work Smarter” program for penetration of secondary and tertiary markets.
  • Designed and delivered VAR training and development programs.
  • Developed and launched SynOptics inaugural website.

Global Sales Engineer

Worldwide Sales Operations (SynOptics Communications) 1992-1993

Developed demonstration networks and implemented demonstration theaters at SynOpticsHQ and key regional and area offices worldwide.  Trained field force Sales Reps and Engineers in effective live demonstration techniques.  Provided on-demand sales representation and engineering support in areas of the world where coverage was limited.

  • Designed, implemented and supported HQ Executive Briefing Center demonstration theater and 34 theaters in field offices throughout the world.
  • Designed, implemented and supported 34 Demonstration Theaters in field offices.
  • Conducted sales presentations and detailed technical briefings for C-level executives with G2000 companies throughout Europe, Asia, Africa, and Latin America.
  • Senior technical planner of Executive Briefing, President’s Club, and User Group events.

Sales Support Manager

Worldwide Sales (SynOptics Communications) 1990-1992

Database Administrator for custom call-center application, System Operator for Unix-based systems used in Sales and Marketing organizations.

  • Supported and maintained Brock database for the inside sales group.
  • Provided sales support to Marketing Communications Trade Show unit.
  • Designed, implemented and supported major account database.

Territory Sales Rep

Worldwide Sales (SynOptics Communications) 1988-1990

  • Consistently overachieved performance targets (239% of 1989 quota, e.g.)
  • Numerous awards and incentive recognition, President’s Club, etc.